Key Highlights
- Amazon Prime videos allows streaming on multiple device
- Device limit reached is a common error
- Can be fixed by removing Prime account from unused devices
Amazon Prime Video is soon starting with advertisements on its platform stopping the free access for all the Prime subscribers. The company recently confirmed additional charges to stream ad-free videos on Prime Videos (both app and the desktop versions). Nevertheless, remaining services and features remains the same on Amazon Prime Videos where you get to stream videos using same Prime account on multiple devices. While this is a handy feature for users to access Prime Videos services at different locations and on different devices, there is a common error related to this that can kill the mood for binge watching shows and movies. It’s the ‘Device Limit Reached’ error that commonly affects Prime Video users. And if you are getting this error message frequently and are clueless how you can fix this issue? This guide is what you need to go through. We tell you the easiest way that can help to fix ‘Device Limit Reached’ issue on Prime Videos.
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How To Fix ‘Device Limit Reached’ Issue With Amazon Prime Videos
Before we dive into the step-by-step guide, it is essential to understand that this error generally happens when your Prime subscription supports limited devices. Just for reference, there is a limitation as to how many devices you can use to log-in to your Prime Videos account. Deleting them is the only way to fix this error. It is also crucial to know the exact limit of devices that your Prime subscription supports. Note that, upgrading your subscription package can also do the trick if your aren’t already using the premium one.
Step 1: Open Amazon Prime mobile app or website
Step 2: Login with your registered credentials (username/ ID and Password
Step 3: Go to the Account Section
Step 4: Scroll down and find the “Devices” option. Tap on it.
Step 5: Select the Prime Video option
Step 6: You’ll see the list of devices where your Amazon Prime Video account is logged in.
Step 7: Identify the device that is not is use. Once found, select the “Deregister” option.
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Amazon Prime Videos Device Limit Details As Per Plans
| Prime Video Subscription Plans | Device Limit |
| Prime Video Mobile Edition | One mobile device |
| Prime Lite | Only one device (either mobile or TV) |
| Amazon Prime | Up to 5 devices |
