How To Resolve Payment Issues With In-App And Game Purchases, Subscriptions In Smart TVs

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(Last Updated On: October 12, 2022)

Android TV ecosystem is evolving with modern days technologies. Brands are incorporating the latest hardware innovations so that users get the best audio-video experience with large screens. And there is a horde amongst the manufacturers to offer all its consumer base a premium viewing experience at an affordable price tag.

We have multiple dedicated smart TV brands and smartphone OEMs that are catering to the audience in the smart TV market. And a majority of the brands are using Android services for their TVs. With Android smart TVs, you can also use third-party apps and games. You can download and install not just free apps but also paid apps. Making third-party app purchases is also a simple process when you do it on smart TVs.

You can try multiple payment methods to make new in-app purchases. The procedure remains the same as on smartphones and tablets or laptops/ PCs. But what if you are unable to make payments or go ahead with in-app purchases? Adding different payment methods to Google Play is one of the easiest ways in such cases. The solution is listed below:

How To Fix Payment Issues With App Purchases In Smart TVs

Buy services on other Android devices and then access on smart TVs.

Step 1: On any of your Android devices including a smartphone, laptop, or tablet, launch any web browser and go to play.google.com.

Step 2: Now, sign in to the Android TV with the same account.

fix payment issues smart TV

Step 3: Find the content or the app that you wish to buy.

Step 4: If you are making an app purchase, complete the payment using your other Android device.

Step 5: If the content is related to a movie or show, you can do that on your other device and then watch it on your smart TV.

How Can You Start A New Subscription On Another Device?

Step 1: Open the website or the app whose subscription you wish to purchase.

Step 2: Now, make the payment on the website or the app.

Step 3: Go to your Android TV and hit back from the remote to dismiss any payment error message.

Step 4: Sign in to your account on the smart TV and start using the subscription services.

About Sandeep Sarkar

As a senior sub-editor, Sandeep is generating tech-oriented content and also monitoring the content published on the website. He has over five years of experience in tech journalism and has expertise in product reviews, news articles, campaign articles, and listicles.

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